If people with a disability have difficulty speaking up for themselves, disability advocates and advocacy agencies provide a critical role in ensuring that the rights and interests of people with a disability are respected and realised.
An advocate may:
- Help you to find information about services
- Assist you to access services
- Assist you to review your service to make sure it meets your needs
- Act as your representative to communicate or negotiate with Community Support on your behalf
- Help you lodge a complaint or feedback about services you receive
- Assist you to negotiate suitable resolutions if complaints or disputes have arisen
- Attend and be involved during assessments and reviews of your personalised support
- Assist you to communicate with Community Support or other service providers
Click here for contact details of community organisations that can provide information and assistance.
Assistance with Translating and Interpreting
The Translating and Interpreting Service (TIS) provides, national 24 hour a day, seven days a week telephone interpreting service on a national telephone number. Fees may apply.