Staff Communications

How to contact us:

Our normal office hours have changed:

Our Scheduling Team are available on:

Monday - Friday:                              7am - 8pm
Saturday:                                          7am - 2pm

Non urgent requirements outside these times can be emailed to roster@csisa.org.au

 

After Hours Emergency Support

If you require urgent assistance outside of normal office hours, a member of our scheduling team is available on-call on 0416 670 584 for urgent matters from:

Saturday:                                           2pm - 10pm

Sunday's and Public Holidays:       7am - 10pm

If you require emergency assistance outside of these hours, please call on 0416 670 584 to speak to a Senior Manager.

 

If you have an emergency situation at any time, please call 000 for assistance.

Posted 20 August 2018

 

WGEA Annual Gender Equity Report

Gender Equity Report Submitted

Community Support Inc has submitted our Gender Equity Report. For details click here

Posted on 27 April 2018

 

Access to Policies and Procedures

How to access Policies and Procedures?

Our Policies and Procedures are available via Time on Line in the documents section.

If you have any questions regarding Policies and Procedures you can contact Christine Devine on cdevine@csisa.org.au or 08 8249 1207 or alternatively, use the enquiry form at the bottom of the page and we will contact you as soon as possible.

Posted on 6 March 2018

 

Update to the process for claiming expenses

Please see Time On Line Bulletin for details of the new process 

Details are located within the documents section on Time on Line.

If you have any queries, please contact us on csi@csisa.org.au or alternatively, use the enquiry form at the bottom of the page and we will contact you as soon as possible.

Posted on 1 Sep 2017

 

Policies and Procedure Update – April 2017

Note P&PI Type:

P – Policy, OP – Operating Procedure, G – Guideline, WI – Work Instruction, SD – Supporting Document, F – Form, T – Template, PM – Process Map

Date 27/04/2017

Domain Governance

P&PI Type F

WHS ü

Title Business Continuity and Disaster Recovery Plan Acknowledgement

New / Reviewed / Disestablished New

Comments This form has been created to confirm receipt and acknowledgement from nominated delegates associated with the Business Continuity and Disaster Recover Plan

 

Date 27/04/2017

Domain WHS

P&PI Type OP

WHS ü

Title Incident, Accident, Near Miss and Hazard Management

New / Reviewed / Disestablished New

Comments This operating procedure provides guidance about reporting and the investigation requirements related to each report. 

PLEASE NOTE: Training will soon commence with GMHR

 

Date 27/04/2017

Domain WHS

P&PI Type PM

WHS ü

Title IANMH Management Process

New / Reviewed / Disestablished New

Comments This process map has been created in conjunction with the Incident, Accident, Near Miss and Hazard Management OP and outlines the process to be followed once an Incident, Accident, Near Miss or Hazard occurs. 

PLEASE NOTE: Training will soon commence with GMHR

 

Date 27/04/2017

Domain WHS

P&PI Type T

WHS ü

Title IANMH Investigation and Report

New / Reviewed / Disestablished New

Comments This template has been created in conjunction with the Incident, Accident, Near Miss and Hazard Management OP to document investigations and risk mitigations of all events 

PLEASE NOTE: Training will soon commence with GMHR

 

Date 27/04/2017

Domain WHS

P&PI Type OP

WHS ü

Title Accidents, Incidents & Injuries

New / Reviewed / Disestablished Disestablished

Comments This OP has been disestablished due to the establishment of the Incident, Accident, Near Miss and Hazard Management OP

 

Date 27/04/2017

Domain WHS

P&PI Type F

WHS ü

Title Accident/Incident/Injury Report

New / Reviewed / Disestablished Disestablished

Comments This OP has been disestablished due to the establishment of the Incident, Accident, Near Miss and Hazard Management OP

 

Date 27/04/2017

Domain WHS

P&PI Type OP

WHS ü

Title Hazard Management

New / Reviewed / Disestablished Disestablished

Comments This OP has been disestablished due to the establishment of the Incident, Accident, Near Miss and Hazard Management OP

 

Date 11/04/2017

Domain Risk, Quality and Privacy

P&PI Type F

WHS

Title Release and Permission to Use Photographic Image and Waiver of Liability

New / Reviewed / Disestablished New

Comments This form has been created to gain permission in the use and publication of an individuals information / image by CSI

 

Date 11/04/2017

Domain People & Culture

P&PI Type F

WHS

Title Staff Exit Form

New / Reviewed / Disestablished New

Comments This form has been created to record staff exit details and to outline processes that are required to be undertaken by HR to remove staff