Staff Communications
How to contact us:
Our normal office hours have changed:
Our Scheduling Team are available on:
Monday - Friday: 7am - 8pm
Saturday: 7am - 2pm
Non urgent requirements outside these times can be emailed to roster@csisa.org.au
After Hours Emergency Support
If you require urgent assistance outside of normal office hours, a member of our scheduling team is available on-call on 0416 670 584 for urgent matters from:
Saturday: 2pm - 10pm
Sunday's and Public Holidays: 7am - 10pm
If you require emergency assistance outside of these hours, please call on 0416 670 584 to speak to a Senior Manager.
If you have an emergency situation at any time, please call 000 for assistance.
Posted 20 August 2018
WGEA Annual Gender Equity Report
Gender Equity Report Submitted
Community Support Inc has submitted our Gender Equity Report. For details click here
Posted on 27 April 2018
Access to Policies and Procedures
How to access Policies and Procedures?
Our Policies and Procedures are available via Time on Line in the documents section.
If you have any questions regarding Policies and Procedures you can contact Christine Devine on cdevine@csisa.org.au or 08 8249 1207 or alternatively, use the enquiry form at the bottom of the page and we will contact you as soon as possible.
Posted on 6 March 2018
Update to the process for claiming expenses
Please see Time On Line Bulletin for details of the new process
Details are located within the documents section on Time on Line.
If you have any queries, please contact us on csi@csisa.org.au or alternatively, use the enquiry form at the bottom of the page and we will contact you as soon as possible.
Posted on 1 Sep 2017
Policies and Procedure Update – April 2017
Note P&PI Type:
P – Policy, OP – Operating Procedure, G – Guideline, WI – Work Instruction, SD – Supporting Document, F – Form, T – Template, PM – Process Map
Date 27/04/2017
Domain Governance
P&PI Type F
WHS ü
Title Business Continuity and Disaster Recovery Plan Acknowledgement
New / Reviewed / Disestablished New
Comments This form has been created to confirm receipt and acknowledgement from nominated delegates associated with the Business Continuity and Disaster Recover Plan
Date 27/04/2017
Domain WHS
P&PI Type OP
WHS ü
Title Incident, Accident, Near Miss and Hazard Management
New / Reviewed / Disestablished New
Comments This operating procedure provides guidance about reporting and the investigation requirements related to each report.
PLEASE NOTE: Training will soon commence with GMHR
Date 27/04/2017
Domain WHS
P&PI Type PM
WHS ü
Title IANMH Management Process
New / Reviewed / Disestablished New
Comments This process map has been created in conjunction with the Incident, Accident, Near Miss and Hazard Management OP and outlines the process to be followed once an Incident, Accident, Near Miss or Hazard occurs.
PLEASE NOTE: Training will soon commence with GMHR
Date 27/04/2017
Domain WHS
P&PI Type T
WHS ü
Title IANMH Investigation and Report
New / Reviewed / Disestablished New
Comments This template has been created in conjunction with the Incident, Accident, Near Miss and Hazard Management OP to document investigations and risk mitigations of all events
PLEASE NOTE: Training will soon commence with GMHR
Date 27/04/2017
Domain WHS
P&PI Type OP
WHS ü
Title Accidents, Incidents & Injuries
New / Reviewed / Disestablished Disestablished
Comments This OP has been disestablished due to the establishment of the Incident, Accident, Near Miss and Hazard Management OP
Date 27/04/2017
Domain WHS
P&PI Type F
WHS ü
Title Accident/Incident/Injury Report
New / Reviewed / Disestablished Disestablished
Comments This OP has been disestablished due to the establishment of the Incident, Accident, Near Miss and Hazard Management OP
Date 27/04/2017
Domain WHS
P&PI Type OP
WHS ü
Title Hazard Management
New / Reviewed / Disestablished Disestablished
Comments This OP has been disestablished due to the establishment of the Incident, Accident, Near Miss and Hazard Management OP
Date 11/04/2017
Domain Risk, Quality and Privacy
P&PI Type F
WHS
Title Release and Permission to Use Photographic Image and Waiver of Liability
New / Reviewed / Disestablished New
Comments This form has been created to gain permission in the use and publication of an individuals information / image by CSI
Date 11/04/2017
Domain People & Culture
P&PI Type F
WHS
Title Staff Exit Form
New / Reviewed / Disestablished New
Comments This form has been created to record staff exit details and to outline processes that are required to be undertaken by HR to remove staff