Leadership Team | Community Support Inc

Leadership Team

Dr Angela Littleford
Chief Executive Officer

Angela is the Chief Executive Officer of Community Support Inc and has over 30 years’ experience working in Health, Aged Care, Disability and Human Services organisation across SA and NSW, developing and implementing strategy, re-orientating services to deliver client choice and improving financial returns in health and aged care organisations.

Prior to working at Community Support, Angela was the General Manager, Metropolitan Division at Helping Hand where she was responsible for leading the provision of services to 3000 clients in the community and 600 residents in Residential Aged Care.  Community services included clients who were supported through bespoke mental health programs, supported accommodation and promoting the health, wellbeing and independence of older people with disabilities.

In 2012 Angela was a recipient of the Telstra Business Women’s Awards SA, in the category of Innovation and in 2019-20 will be a judge of this highly regarded awards program. She was the Deputy CEO Country SA Medicare Local and Chief Operating Officer/ Acting CEO RDNS SA, where she led a workforce of over 800 staff in community-based care and helped to  implement the merger with the SilverChain Group.

Whilst in NSW, Angela was the Executive Director of Centacare Western Sydney where she was responsible for a broad range of community services including small family-like group homes for people living in the community with disabilities as well as a range of services that promoted the independence, support and therapy services for children, young people and adults with disabilities.

Angela is on the Board of Cottage Homes and is on the SA (Professional Development)  State Committee for Speech Pathology Australia.  She was previously a Board Director of the North Eastern Community Hospital and scosa and her qualifications include: B. Applied Science – Speech Pathology, M. Special Education, Grad. Dip Management, PhD, Graduate and Member of the Australian Institute of Company Directors.

Qualifications:

B. App Science – Speech Pathology, M. Special Education, Grad. Dip Management, PhD, GAICD

Samantha Laubsch
General Manager, Operations

As the General Manager, Operations, Sam leads the team providing direct services and supports to clients including Client Engagement, Rostering, Coordination and Support Work.

Sam has worked in the health and community services sector for over thirty years across a range of areas including aged care, primary health care, child and youth wellbeing, child protection and disability.  Her experience, whilst predominately in South Australia, has also included a period of time interstate and overseas.

Starting as a clinician Sam has gone onto work in a number of areas including research, policy, advocacy, service management and service redesign in various positions including senior management and executive.

Most recently Sam joins Community Support from ECH where she was a member of the Executive Team.  Prior to this she was in Tasmania involved in developing systems level modelling for integrated care and transfer of care in metropolitan and regional settings for Primary Health Tasmania.  Her other experience includes a number of not-for-profits, the Department of Health, Flinders University and the United Nations.

Sam’s post-graduate studies include Primary Health Care and a Master in Business Administration with a major in strategy and planning, she is also an accredited project and change manager.

Qualifications: MSc (Primary Health Care), MBA

Anne Maddock
General Manager, Governance

Anne began at Community Support Inc in December 2019 and is the Clinical Governance Manager. She leads the organisation’s clinical governance and quality management systems.

Anne has over 14 years’ experience in Executive roles and a wealth of experience in clinical governance, education, quality and risk management, accreditation and corporate governance.

Prior to working at Community Support, Anne has worked for the University of South Australia, Flinders University of South Australia, SA Health, Queensland Health, St Vincent’s Public Hospital in Victoria, RDNS SA, AnglicareSA, ECH and UnitingSA.

She has a Bachelor of Nursing and Master’s degree in Science (Primary Health Care)

Qualifications: Bachelor of Nursing, M.Sc (Primary Health Care)

Gianna Ferrara
General Manager, Marketing and Communications

Gianna is  the General Manager, Marketing and Communications and has extensive experience working in large corporate, community based and not for profit organisations across SA and VIC, leading marketing, brand, communications, and customer experience teams.

Prior to working at Community Support, Gianna was the General Manager, Marketing and Brand at Principals Australia Institute where she was responsible for helping to develop and implement professional development programs for school leaders across Australia.  Previously, she was the Director, Marketing and Strategic Relationships at Novita leading the marketing, brand and stakeholder strategies for the organisation. She was also the Marketing and Sales Manager at RDNS SA, involved in the merger with the Silverchain Group.

Gianna’s main experience comes from her corporate career which began at Telstra, where she worked both in SA and VIC, leading national product, services, communications and marketing programs, seminars and the Telstra Business Women’s and Telstra Business Awards programs.  She also worked in Melbourne in ANZ Private Bank division as a Senior Marketing Manager and at Australia Post in the Financial Services Marketing division.

Gianna is a Fellow of the Australian Marketing Institute (FAMI) and Certified Practising Marketer (CPM).  She was a member of the Australian Marketing Institute SA State Advisory Committee for 4 years and served as President in 2014.

She holds the following qualifications: Bachelor of Arts, Diploma in Education, Graduate Bachelor of Education, Bachelor of Commerce in Marketing and Management, from the University of Adelaide and a Graduate Diploma in Marketing from RMIT.

B.A, Grad Dip.Ed, Grad B.Ed., B.Com, Grad Dip Mktg , FAMI CPM

Gus Abimosleh
General Manager Corporate Services

Gus is the General Manager Corporate Services at Community Support Inc and has over 20 years’ experience working in health, aged care and  the university sectors. He leads the finance, information technology and procurement services for the organisation and is committed to delivering high quality, cost-effective and sustainable services with positive client outcomes.

Prior to working at Community Support, Gus worked at Helping Hand in a diverse range of business, operations and project management positions. This experience included the management of community and residential services, hotel services, administration, allied health and nursing services. He implemented and managed all operational services for 110 residents at a newly built $40m ‘state-of-the-art’ aged care home in Golden Grove.

Gus has a demonstrated track record of using evidence, metrics and technology to implement growth, change and service improvements, and is trained as a Green Belt in Six Sigma. He brings a strategic, collaborative and community-minded approach and a focus on servant leadership and governance.  Gus is a Justice of the Peace for South Australia and has served as a Director on the Boards of Parkinson’s SA, CCI Group Purchasing, Multicultural Aged Care Inc and the Australian Unitarian Druze Community (SA) Inc.

Qualifications:

  1. App Science (Podiatry),  Grad. Dip Soc. Science (Rehabilitation), M. Soc Science, MBA, GAICD

 

Katy Facer
General Manager, Human Resources

Katy is the General Manager, Human Resources and joined Community Support Inc in September 2020.   Katy leads all things people and manages the team responsible for ensuring that only the most skilled people are recruited into the organisation and these staff are provided with training and development to maintain the highest standards in the  provision of personalised care to our clients.

Katy brings a wealth of experience from a range of HR roles in both the UK and Australia, most recently at SA Water and prior to that with Allity Aged Care and Optus. She also worked at Bupa as the HR Manager for SA/WA/NT.  In the UK Katy held a senior generalist HR role at Anglian Water until her move to Australia.

Katy has a Bachelor of Arts in Business Studies, majoring in Human Resources.