Leadership Team | Community Support Inc

Leadership Team

Dr Angela Littleford
Chief Executive Officer

Angela is the Chief Executive Officer of Community Support Inc and has over 30 years’ experience working in Health, Aged Care, Disability and Human Services organisation across SA and NSW, developing and implementing strategy, re-orientating services to deliver client choice and improving financial returns in health and aged care organisations.

Prior to working at CSI, Angela was the General Manager, Metropolitan Division at Helping Hand where she was responsible for leading the provision of services to 3000 clients in the community and 600 residents in Residential Aged Care.  Community services included clients who were supported through bespoke mental health programs, supported accommodation and promoting the health, wellbeing and independence of older people with disabilities.

In 2012 Angela was a recipient of the Telstra Business Women’s Awards SA, in the category of Innovation and in 2019-20 will be a judge of this highly regarded awards program. She was the Deputy CEO Country SA Medicare Local and Chief Operating Officer/ Acting CEO RDNS SA, where she led a workforce of over 800 staff in community-based care and helped implement the merger with the SilverChain Group.

Whilst in NSW, Angela was the Executive Director of Centacare Western Sydney where she was responsible for a broad range of community services including small family-like group homes for people living in the community with disabilities as well as a range of services that promoted the independence, support and therapy services for children, young people and adults with disabilities.

Angela was a Board Director of the North Eastern Community Hospital and scosa and her qualifications include: B. Applied Science – Speech Pathology, M. Special Education, Grad. Dip Management, PhD, Graduate and Member of the Australian Institute of Company Directors.


B. App Science – Speech Pathology, M. Special Education, Grad. Dip Management, PhD, GAICD

Samantha Laubsch
General Manager, Operations

As the General Manager, Operations, Sam leads the team providing direct services and supports to clients including Client Engagement, Rostering, Coordination and Support Work.

Sam has worked in the health and community services sector for over thirty years across a range of areas including aged care, primary health care, child and youth wellbeing, child protection and disability.  Her experience, whilst predominately in South Australia, has also included a period of time interstate and overseas.

Starting as a clinician Sam has gone onto work in a number of areas including research, policy, advocacy, service management and service redesign in various positions including senior management and executive.

Most recently Sam joins Community Support from ECH where she was a member of the Executive Team.  Prior to this she was in Tasmania involved in developing systems level modelling for integrated care and transfer of care in metropolitan and regional settings for Primary Health Tasmania.  Her other experience includes a number of not-for-profits, the Department of Health, Flinders University and the United Nations.

Sam’s post-graduate studies include Primary Health Care and a Master in Business Administration with a major in strategy and planning, she is also an accredited project and change manager.

Qualifications: MSc (Primary Health Care), MBA

Anne Maddock
General Manager, Governance

Anne began at Community Support Inc in December 2019 and is the Clinical Governance Manager. She leads the organisation’s clinical governance and quality management systems.

Anne has over 14 years’ experience in Executive roles and a wealth of experience in clinical governance, education, quality and risk management, accreditation and corporate governance.

Prior to working at Community Support, Anne has worked for the University of South Australia, Flinders University of South Australia, SA Health, Queensland Health, St Vincent’s Public Hospital in Victoria, RDNS SA, AnglicareSA, ECH and UnitingSA.

She has a Bachelor of Nursing and Master’s degree in Science (Primary Health Care)

Qualifications: Bachelor of Nursing, M.Sc (Primary Health Care)

Gianna Ferrara
General Manager, Marketing and Communications

Gianna is General Manager, Marketing and Communications and has over 30 years’ experience working in large corporate, community based and not for profit organisations across SA and VIC, leading marketing, brand, communications, and customer experience

Prior to working at Community Support, Gianna was the General Manager, Marketing and Brand at Principals Australia Institute where she was responsible for helping to develop and implement professional development programs for school leaders across Australia.  Previously, she was the Director, Marketing and Strategic Relationships at Novita leading the marketing, brand and fundraising strategies for the organisation. She was also the Marketing and Sales Manager at RDNS SA, involved in the merger with the Silverchain Group.

Gianna’s main experience comes from her corporate career which began at Telstra, where she worked both in SA and VIC, leading national product, services, communications and marketing programs, seminars and the Telstra Business Women’s and Telstra Business Awards programs.  She also worked in Melbourne in ANZ Private Bank division as a Senior Marketing Manager and at Australia Post in the Financial Services division where she led the strategy and implementation of product exits.

Gianna is a Fellow of the Australian Marketing Institute (FAMI) and Certified Practising Marketer (CPM). She was a member of the Australian Marketing Institute SA State Advisory Committee from 2011 – 2014, and served as President in 2014. She was also a member of the ANZ Rob Guest Endowment Committee from 2008 – 2013, which supported up and coming musical theatre performers.

She holds the following qualifications: Bachelor of Arts, Diploma in Education, Graduate Bachelor of Education, Bachelor of Commerce in Management and Marketing, from the University of Adelaide and a Graduate Diploma in Marketing from RMIT.

B.A, Grad Dip.Ed, Grad B.Ed., B.Com, Grad Dip Mktg , FAMI CPM

Jason Morrison
General Manager, Finance

Jason is the General Manager, Finance and has over 16 years’ experience working in various sectors, including Allied Health, Manufacturing, Disability and Health Services. He leads his teams to deliver high level financial reporting and analysis and provides qualitative and quantitative information to help organisations prosper.

Prior to this Jason was the Business and Finance Manager of Sportsmed, in the Physiotherapy Division, where he was responsible for the management of all business and finance operations and provided leadership, administration and human resource services to facilitate the effective and efficient management across multiple locations.

Jason commenced his accounting career with BDO as an auditor before progressing as a Business Analyst with Tip Bakeries. He also worked at San Remo as a Management and Financial Accountant.

Jason’s qualifications include: B. Applied Arts, B. Accounting, Certified Practicing Accountant (CPA) and Diploma of Human Resources.

Katy Facer
General Manager, Human Resources

Katy is the General Manager, Human Resources and joined Community Support Inc in September 2020.   Katy leads all things people and manages the team responsible for ensuring that only the most skilled people are recruited into the organisation and these staff are provided with training and development to maintain the highest standards in the  provision of personalised care to our clients.

Katy brings a wealth of experience from a range of HR roles in both the UK and Australia, most recently at SA Water and prior to that with Allity Aged Care and Optus. She also worked at Bupa as the HR Manager for SA/WA/NT In the UK Katy held a senior generalist HR role at Anglian Water until her move to Australia.

Katy has a Bachelor of Arts in Business Studies, majoring in Human Resources.