Meet the Leadership Team

Emma Hinchey
Chief Executive Officer

Emma is passionate about delivering exceptional service to anyone who needs support.

She believes that Community Support Inc is in a unique position as a result of our learnings over the last 26 years, providing individualised support in people's homes and in their communities, and wants to use that experience to help the sector as a whole.

Emma joined Community Support as CEO in July 2016, and has been working with the team to develop and build on the areas where Community Support excels.  

Community Support are the leading provider of one-to-one individualised support in South Australia.  Emma is leading the business reorientation towards success in the changed environment of the National Disability Insurance Scheme. 

Emma has vast experience across multiple industry sectors including Government, Local Government, Multi-National Listed companies, National Audit, Treasury, Energy and Commercial Parking.  Emma emigrated from Dublin in late 2011 in search of the Adelaide sunshine.  After a short spell with local government, Emma turned her experienced hand to the not-for-profit sector. 

During her career, Emma has delivered significant improvements in financial performance converting deficits to substantial surpluses and achieving exceptional growth in net assets.  Emma has a wealth of experience developing and delivering ambitious financial and technology strategies, sustainability, service improvement and business growth. 

With an abundance of energy, positivity and commitment, Emma is a change agent who can’t resist a good challenge.  She delivers strong leadership and motivation and never fails to innovate and challenge the status quo when necessary. 

Emma is an experienced board director and a graduate of the Australian Institute of Company Directors.  She is also a Fellow of the Association of Certified Chartered Accountants (UK), member of the CEO Institute and the winner of multiple academic awards and scholarships both in Australia and Internationally.

 

Mark Elliott
General Manager
Corporate Services

Mark has worked in numerous senior executive roles across many sectors including health, government, aged care and the not-for-profit sector, leading Finance, IT, HR and Marketing teams.

 

Why Community Support Inc?  

Mark has a passion for supporting NFP sector and has worked in the sector for several years, as well as having personal experience supporting someone with disability.  Mark believes strongly in the role Community Support plays in having a positive impact on people’s lives.

 

 

Arwen Anderson
General Manager
Human Resources

Arwen has spent nearly 15 years working in the non-profit sector after gaining qualifications in Psychology. 

She started off as a support worker, providing services to individuals with disabilities, then moved to youth work and spent a number of years working with young people and walking alongside them through adversity they experienced.With a knack for numbers, she soon moved to a role within the youth team where she was responsible for setting KPI’s and ensuring the smooth delivery of quality services. 

Looking for a new challenge, Arwen turned to further study to compliment her strengths.  She did a Masters in Management (Human Resources) at UniSA while still working.  Soon after starting courses, she was offered a role in the HR department at the organisation where she managed the youth team. After 18 months, she completed her degree and it was time to explore new horizons.  She started as the HR Advisor at CSI in June 2013, and a year later, moved into her current role.  She is now working on updating systems and processes for HR and Work Health and Safety that enable safe and effective work to be done.

 

 

Vicki Robertson
Manager
Clinical Services

Vicki has a wealth of experience in the aged care sector having run community services and a large aged care facility for over 17 years. As a Registered Nurse and experienced Senior Manager, Vicki is leading the pursuit of clinical excellence across the organisation.  

Vicki trained as a Registered Nurse in Broken Hill, then worked in a broad range of areas in acute care before moving into aged care.

She initially worked as a registered nurse, then in the management of a large dementia unit. This eventually led to site management across both private and not for profit organisations, including a short term contract in Port Lincoln. Vicki has qualifications in gerontic, dementia and palliative care, as well as management, health, safety and auditing.

Vicki has had opportunities to gain experience in site set up and closure, building projects, the implementation of new large scale systems, and has coordinated and participated in several care delivery trials and projects.

She enjoys working with people and has a strong commitment to achieving best possible client outcomes, continuous improvement and believes small things can make a big difference.